Shipping + Returns

ALL SALES ARE FINAL. We do not accept refunds or returns. 

Damaged and/or lost packages need to be filed with the shipping carrier as we have no control over what happens during shipments.

We package each candle with care, though if your candle happens to arrive broken or damaged, please email heartwickcandles@gmail.com attached with a picture of your damaged candle within 3 days of receiving. 

We offer $8 local delivery to Edmonton, Sherwood Park, Ardrossan, St. Albert, and Spruce Grove. 

We ship to Canada and the USA.